I am really glad I did not buy a guitar and have to find that it was defective, and then have them say tough luck. Your premise should be Trust your Customer not Assume your customer is dishonest Its just good policy, and most businesses see that as a pretty basic rule of thumb for customer service.Second: if you have 20 people a week coming into your store with broken strings that are brand new, maybe you should check your stock. I was told, we cant guarantee that the customer didnt break it through misuse! and I have twenty people in here a week saying they broke a string that they just bought!First: yes you cant guarantee that the customer didnt break it through misuse, but you can still return dysfunctional items at any retail store for a refund. I ended up having a conversation with him and the older fellow, which reflected very poorly on the business and how they see their customers. So we stood there awkwardly until I suggested that good customer service would probably just give me the string and get me on my way. The younger fellow asked if I had cash because it was a 5$ minimum for card. I was a little taken aback because Ive had really good experiences with most music stores, but pulled out my wallet to pay. However, because the hours are fixed across multiple locations they do vary in terms of local hours. Opening and closing times for the Euronext exchanges are identical 8am to 4.30pm (GMT) Monday to Friday. They got another string of the same gage, and said it would be 1.42. The Euronext exchange is the largest in Europe and has locations in Paris, Amsterdam and Lisbon, as well as others. I drove out there again with my broken string and told them what happened.
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(Ive been playing for ten years and only had that happen one other time). All free Download and enjoy it now FreeMusic is a powerful third-party free music player client for SoundCloud®. Refer new members to receive up to 60% of cash commissions, 2$, and 2000 coins for active users who completed 10000 Exchanges and also Earning coins converted to Cash.I purchased a capo and a pack of Elixir phosphorus bronze strings.
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